UNIKDRIP RETURN POLICY
Effective Date: 01/01/2025
UnikDrip is committed to delivering high-quality products and a positive customer experience. As an exclusively online retailer, our return policy is designed to ensure clarity, fairness, and legal protection for both parties.
1. Defective Items Only
We only accept refund requests for items that are damaged or defective upon receipt. We do not accept returns for sizing issues, buyer’s remorse, or other non-defect-related reasons. We do not offer product exchanges.
2. 15-Day Refund Window
You must notify us within 15 calendar days of receiving your order to be eligible for a refund. Requests submitted after this window will not be accepted.
To initiate a return for a defective item:
-
Email us at [support@unikdrip.com] with your order number, a clear description of the issue, and supporting photos.
-
A representative will assess the issue and notify you of the refund approval or denial within 3–5 business days.
3. Refund Terms
If a refund is approved:
-
The refund will be issued to your original payment method.
-
Taxes and shipping fees are non-refundable.
-
You are not required to return the defective item—you may keep or dispose of it at your discretion.
Refunds will be processed within 5–7 business days from approval, depending on your bank’s processing time.
4. Exchanges & Returns
We do not offer:
-
Exchanges
-
Returns for non-defective merchandise
All purchases are considered final sale unless an item arrives defective.
5. Legal Disclaimer & Limitation of Liability
By placing an order with UnikDrip, you agree to the terms stated in this Return Policy. Our policy complies with applicable U.S. e-commerce consumer protection laws. UnikDrip reserves the right to deny refund claims that do not meet the stated conditions.
UnikDrip is not responsible for:
-
Incorrect shipping addresses entered at checkout
-
Damage caused by mishandling post-delivery
-
Normal wear and tear or damage due to misuse
UnikDrip limits its liability solely to the purchase amount (excluding taxes and shipping). This policy is subject to change without prior notice, and updates will be reflected on this page.
6. Customer Service Contact
For any questions, email us at info@unikdrip.com. Our support team is available Monday to Friday, 9 AM – 5 PM EST.
Thank you for shopping with UnikDrip — where individuality meets style.
Thank you for shopping with UnikDrip — where individuality meets style.
